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The Observation Deck is Accessible for All Guests

ADA Compliant Attraction in Chicago

360 CHICAGO is ADA-compliant and committed to making the guest experience memorable and accessible for all guests including:
  • Our elevators and restrooms can accommodate wheelchairs, scooters, and strollers.
  • Ramps around the observation deck make the entire 360-degree experience easy to enjoy for everyone.
  • Wheelchairs are permitted into the TILT area, but guests must stand in order to be on the moving end of the platform.
  • Service dogs are welcome with proper identification. For support animals and pets, we kindly ask that they remain at home.
  • The ADA entrance for 875 N. Michigan is located on Delaware Place. From there, guests can take the elevator to the concourse level to access the 360 CHICAGO entrance.

For additional questions, please contact us at info@360chicago.com.

For Guests with Sensory Sensitivities

360 Chicago has partnered with KultureCity® to enhance our ability to assist and accommodate guests with sensory needs. We aim to provide an inclusive experience for all guests. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing needs by supplying our staff with annual training and offering resources and accommodations to our guests. Sensory bags can be requested at our ticketing desk near the main entrance and at the TILT desk on the 94th floor. Sensory bags contain a variety of equipment to provide a calming, peaceful environment for guests with sensory needs. Sensory bags include noise-canceling headphones, sunglasses, fidget tools, verbal cue cards, and weighted lap pads.

Accessibility on 360 CHICAGO Website

360chicago.com includes a  UserWay Website Accessibility Widget powered by a dedicated accessibility server. The software allows 360chicago.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

How to Use the Accessibility Menu On This Site

Click on the Accessibility link that appears at the bottom of every page of this website. After triggering the accessibility menu, please wait a moment for it to load completely.

Disclaimer

360chicago.com continues its efforts to improve the accessibility of its site and services constantly. We believe it's our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities.
Despite our efforts to make all pages and content on 360chicago.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards.This may be a result of not having found or identified the most appropriate technological solution.

Contact Us For Help or Information

If you are experiencing difficulty with any content on 360chicago.com or require assistance with any part of our site, please contact us during regular business hours (9 am - 5 pm EST), and we will be happy to assist. If you wish to report an accessibility issue, have any questions, or need assistance, please contact info@360chicago.com
More About 360 CHICAGO

Observation Deck

As soon as you step off the elevator onto the 94th Floor, the magnificent 360° Skyline and the vast expanse of Lake Michigan will take your breath away. On a clear day, enjoy sweeping views that extend beyond state borders, allowing you to see four states, including Illinois, Wisconsin, Indiana, and Michigan. There is so much to explore on the 17,000-square-foot Observation Deck.
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