Planning an event? Visit 360 Elevated Events for more information and contact info.
CityPASS? Visit 360 CHICAGO CityPASS to register an arrival time
Go City? Go City Pass holders cannot currently book reservations in advance. Pass holders must present their pass on-site at the Ticketing Desk to receive entry.
Yes, all tickets require a reservation time which is chosen at the time of purchase. All tickets are valid for entry to the queue within 30 minutes of your reservation time. If you arrive more than 30 minutes after your reservation time, entry is not guaranteed.
If you need to update the time or date of your reservation, please visit Manage My Booking.
CityPASS Ticket holders require advanced reservations. First, purchase CityPASS online for immediate, paperless mobile ticket delivery. Next, visit the CityPASS Travel Guide and enter your CityPASS ticket info, to choose your date/time of visit.
Please note: Last entry is 1 hour prior to our listing closing time.
Yes! Tickets purchased from 360chicago.com can be rescheduled through the Manage My Booking portal. There may be additional costs associated with new dates/times. All tickets must be rescheduled in advance of the original date and time. Tickets can be rescheduled up to one year of the original booking date.
360 CHICAGO is open from 9 AM to 11 PM Daily. Last ticket sale and entry is 1 hour prior to closing.
360 CHICAGO cannot provide refunds due to low visibility conditions, inclement weather, high queue times for entry or exit, if the purchase is made mistaking 360 CHICAGO for another attraction, or any other reasons.
While views are subject to change, rain or shine, guests will still enjoy the 360 CHICAGO experience. Guests can explore exhibits highlighting Chicago's eclectic neighborhoods, experience the thrill of TILT (still thrilling even in low visibility conditions), and relax with a beverage from CloudBar.
Fast Pass ticket holders must email info@360chicago.com to request a refund at least 90 minutes prior to their scheduled visit time.
General admission includes entry to the observation deck as well as access to CloudBar, Cloudwalk and the Magnicity web app. TILT tickets are available onsite for purchase.
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We recommend booking convenient and affordable parking in advance through SpotHero, the nation’s leading parking reservation app. To reserve your parking spot, visit the 360 CHICAGO SpotHero Parking Page and book a spot with up to 50% off drive-up rates.
360 CHICAGO is 10 minutes from the Chicago CTA Red Line station. The closest CTA bus stops are at Michigan Ave. and Delaware Pl or Michigan Ave. and Chestnut St. Both stops are short, 2-minute walks from our doors.
Buses that stop nearby include: #146, #151, #147, #148*, and #143*. *Buses operate during select hours only. Check the CTA schedule for details.
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