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Have a question about 360 CHICAGO?
Customer Service is available 9AM - 5PM
Monday through Friday

How can we help?

Planning an event? Visit 360 Elevated Events for more information and contact info.

For Guest Arrivals, no time reservation is needed. Guests may enter the observation deck anytime during operating hours. Queuing times may vary during holidays and weekends. Contact if the form below is not working.

General Inquiries

If you can't find an answer to your question in our FAQ, please contact us using the form below. We will respond to you as soon as we can!

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875 N Michigan Avenue, 94th Floor

Sunday and Monday: 9 AM - 9 PM
Tuesday and Wednesday: CLOSED
Thursday: 9 AM - 9 PM
Friday and Saturday: 9 AM - 11 PM

last entry 30 minutes prior to closing