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Have a question about 360 CHICAGO?
Customer Service is available 9AM - 5PM
Monday through Friday

How can we help?

Planning an event? Visit 360 Elevated Events for more information and contact info.

Redeeming CityPASS? Visit 360 CHICAGO CityPASS to register an arrival time

Go City/Go Cards? Visit 360 CHICAGO Go Card to register an arrival time

Receiving an error with the below form? Contact [email protected]

General Inquiries

If you can't find an answer to your question in our FAQ, please contact us using the form below. We will respond to you as soon as we can!

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Visit 360 CHICAGO

875 N Michigan Avenue, 94th Floor

Monday - Thursday: 9 AM - 9 PM
Friday and Saturday: 9 AM - 11 PM
Sunday: 9 AM - 9 PM
Last entry is 1 hour prior to closing