Timed Tickets
Wait Times
Tips to save money and fully enjoy your visit.
We offer a safe and accessible environment for our guests.
We recommend booking convenient and affordable parking in advance through SpotHero, the nation’s leading parking reservation app. To reserve your parking spot, visit the 360 CHICAGO SpotHero Parking Page and book a spot with up to 50% off drive-up rates.
360 CHICAGO is 10 minutes from the Chicago CTA Red Line station. The closest CTA bus stops are at Michigan Ave. and Delaware Pl or Michigan Ave. and Chestnut St. Both stops are short, 2-minute walks from our doors.
Buses that stop nearby include: #146, #151, #147, #148*, and #143*. *Buses operate during select hours only. Check the CTA schedule for details.
Yes, all tickets require a reservation time which is chosen at the time of purchase. All tickets are valid for entry to the queue within 30 minutes of your reservation time. If you arrive more than 30 minutes after your reservation time, entry is not guaranteed.
If you need to update the time or date of your reservation, please visit Manage Your Booking.
You are welcome to stay as long as you like! Most guests spend about 45 minutes to an hour on the 94th floor.
360 CHICAGO does not have a restaurant. Our bar—CloudBar, is located on the north side of the observation deck. Access to it is included in every ticket. In addition to our full bar, a variety of locally-made snacks and non-alcoholic beverages are available for purchase. There are no reservations needed, no dress code, and no drink minimum. CloudBar is the highest bar with a full 360-degree view of Chicago. Guests purchasing alcoholic beverages from CloudBar must present a valid photo ID showing they are above the age of 21.
All tickets to 360 CHICAGO are non-refundable,excluding Fast Pass tickets.
360 CHICAGO cannot provide refunds due to low visibility conditions, inclement weather, high queue times for entry or exit, if the purchase is made mistaking 360 CHICAGO for another attraction, or any other reasons.
While views are subject to change, rain or shine, guests will still enjoy the 360 CHICAGO experience. Guests can explore exhibits highlighting Chicago's eclectic neighborhoods, experience the thrill of TILT (still thrilling even in low visibility conditions), and relax with a beverage from CloudBar.
Fast Pass tickets are eligible for refunds. Refund requests must be submitted at least 90 minutes before the entry time listed at the top of your ticket. Please note that Fast Pass does not include expedited entry to TILT or CloudBar services. Email info@360chicago.com to submit a refund request.
Masks are not required nor are they mandatory to enter 360 CHICAGO.
If you would like to inquire about purchasing a photo after you have left 360 CHICAGO, please click here to launch your photo experience using your mobile device.
Photos are available for 90 days after your visit.
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