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Opening Hours & Visit Information

Tickets

Current pricing information can be found here.

Yes! Tickets purchased from 360chicago.com can be rescheduled through the Manage My Booking portal. There may be additional costs associated with new dates/times. All tickets must be rescheduled in advance of the original date and time. Tickets can be rescheduled up to one year of the original booking date.

Advance reservation are currently unavailable. Go City/Go Card holders must redeem their admission at the ticketing desk upon arrival, based on availability. We highly suggest Go City/Go Card holder to visit us and redeem their admission Monday-Thursday as we are often selling out Friday-Sunday and holiday weekends.

All tickets to 360 CHICAGO are non-refundable, excluding Fast Pass tickets.

 

360 CHICAGO cannot provide refunds due to low visibility conditions, inclement weather, high queue times for entry or exit, if the purchase is made mistaking 360 CHICAGO for another attraction, or any other reasons.

 

While views are subject to change, rain or shine, guests will still enjoy the 360 CHICAGO experience. Guests can explore exhibits highlighting Chicago's eclectic neighborhoods, experience the thrill of TILT (still thrilling even in low visibility conditions), and relax with a beverage from CloudBar.

 

Fast Pass ticket holders must email info@360chicago.com to request a refund at least 90 minutes prior to their scheduled visit time.

Yes, everyone needs a ticket to visit 360 CHICAGO. Children under 3 are free.

No. Anyone that wants to experience TILT must first purchase an admission ticket to the observation deck.

Yes! We offer a 10% off military admission rate. Available at the door only with valid ID (valid for veteran and active duty + 1 guest)

Yes, you can! Choose the "Add Fast Pass" option at checkout. 

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Groups

We recommend 60-90 minutes for a group of 50 people. Please note, queueing times may extend during weekends and holidays.

Dining on-site is only available as a private event. For groups, please ask about our partner package dining options with nearby restaurants including Gino's East Deep Dish Pizza, Harry Caray's Restaurant & Sports Museum, and Hard Rock Cafe. 360 CHICAGO does offer small snacks and bites as well as a full bar and cafe.

Groups may enter through either the North Entrance (Michigan Ave & Delaware Pl) or the Garden Plaza Entrance. Group Leaders will check-in at the Ticketing Desk to pick up tickets for their guests using the booking confirmation number. Any last minute group adjustments can be made on-site.

Special group drink packages are available and come with a semi-private space. Email for options and pricing at GroupSales@360Chicago.com

Of course! Subject to availability, bands of up to 30 people and choirs of up to 50 people are welcome to perform in 360 CHICAGO. Please note, chairs, electricity, and music stands are unavailable on-site.

TILT

TILT is an optional add-on to 360 CHICAGO Observation Deck. In order to TILT, you must purchase a ticket that includes General Admission to 360 CHICAGO and a TILT ticket. You must purchase both in order to TILT. TILT tickets are available onsite for those who wish to upgrade their General Admission ticket.

TILT has several motion profiles. Typically the experience lasts about 2 minutes.

TILT is inspected regularly and must meet the highest safety standards. There has never been a safety issue with TILT.

Guests must be 42" or taller to ride TILT.

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Events

No, the lines to get upstairs and the elevator are shared with the general public as well as on the way downstairs.

We host one event per day or at a single time.

We have a limited event inventory that is included. Additional needs are rented through your catering/decor vendors.

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